Position: Store Supervisor

Key responsibilities:
– Meet sales targets and initiate and execute activities in-store that contribute to higher sales
– Support with ensuring availability of merchandise by maintaining inventory and stock levels
– Control inventory levels by conducting physical counts and reporting any missing stock to management
– Deal with customer service issues such as queries and complaints and determine optimal solutions.
– Update staff on store targets, business performance, any new initiatives and other pertinent issues
– Walk around the store floor regularly, talk to staff and identify or resolve any urgent issues
– Ensure interior and exterior of store is maintained to Penha standards
– Maintain staffing levels consistent with business needs to ensure excellent customer service
– Oversee and record the delivery of merchandise, comparing records with merchandise ordered, and report any discrepancies in order to control costs

Job requirements:
– Excellent people management skills
– Professional attitude and ability to be flexible and deal with change
– Maintain a cohesive, cooperative work environment through team building and motivation
– Strong sales and customer service skills
– Flexible to work in other locations
– Must be able to work Mon – Sat, and occasionally on public holidays and Sundays
– Must be able to stand on feet for long periods of time and work overtime as needed

Please send your resume (in English) to recruitmentcayman@jlpenha.com.