The IT Intern is responsible for providing support to staff and end users to ensure all software and hardware is functioning correctly. They will be the first point of call for staff and provide both functional and technical support to staff, and assist the IT Team with identifying and implementing systems improvements and troubleshooting user issues.
Key responsibilities: – Support staff through a series of actions – Set up new users’ accounts, hardware, telephone, and profiles and deal with password issues – Monitor and maintain computer systems and networks – Install and configure computer hardware operating systems and applications – Provides support to the IT team – Assist with other company projects and operations